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Past Due Accounts

A student account is past due whenever payment is not received by the payment due date.  Students should contact the Credit and Collections department of the Bursar's Office to discuss repayment options.

Late Payment Fees and financial Holds

Students that do not pay the total account balance in full by the final due date will be assessed a late payment fee and have a financial hold placed on their record.

A financial hold restricts all university services, including future registration.  If your account balance remains outstanding, the financial hold also prevents graduation as well as the processing of official transcripts.

The Credit and Collections unit of the Bursar’s Office assists current and former students resolve financial holds.

Delinquent Accounts

Student accounts remaining unpaid by the end of the term are deemed delinquent and are referred to the Credit and Collections department for further collection action.  

The Credit and Collections department of the Bursar’s Office assists current and former students resolve financial holds.

Contact the Credit and Collections department to:

  • Resolve your delinquent balance.
  • Set-up payment arrangements and avoid further collection action. 
  • Discuss your financial difficulties and recommend repayment options

All delinquent balances must be satisfied in full before students are permitted to register for classes.  Requests for transcripts and diplomas will be denied until all delinquencies are resolved.

Further collection actions may include but are not limited to:

  • Referral to an external agency
  • Credit Bureau reporting
  • Litigation
  • Collection/attorney fees added to the delinquent balance

 Staff members are available to assist and answer inquiries by phone at (215) 204-5549 or in person.  Office hours are 8:30 a.m. – 5:00 p.m. Monday through Friday.